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Privacy Policy

Privacy Policy

This Privacy Policy describes how Shenzhen PengXiang HuiXing Water Treatment Technology Co., Ltd. ("PengXiang," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website at www.szpxhx.com or submit an enquiry through our online forms.

We are a beverage production line manufacturer based in Songgang, Shenzhen, China. Our website serves business customers worldwide who are looking for beverage filling and packaging equipment.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out an enquiry form, request a quotation, or contact us by email, phone, or WhatsApp. This may include:

  • Your name
  • Company name
  • Business email address
  • Phone number or WhatsApp number (including country code)
  • Destination country
  • Required production output
  • Water source information
  • Any files you upload, such as water analysis reports (PDF)
  • Project details you describe in the enquiry form

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and the time and date of your visit. This data is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your enquiry: We use your contact details and project requirements to prepare a line proposal and quotation for you.
  • Providing our services: If you become a customer, we use your information to manage the project, coordinate production, and arrange shipping.
  • Website improvement: We analyze how visitors use our website to improve its content and functionality.
  • Marketing communications: With your consent, we may send you updates about our products or industry news. You can opt out at any time.

Under the GDPR, our legal bases for processing your personal data are: (a) your consent, where you have given it; (b) performance of a contract or steps taken at your request before entering a contract; and (c) our legitimate interest in responding to business enquiries and improving our website.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our website, send emails, or analyze site traffic. These providers are contractually required to protect your data and use it only for the purposes we specify.
  • Shipping and logistics partners, if necessary, to deliver equipment to your destination.
  • Legal authorities, if required by law or to protect our legal rights.

If you are located in the European Economic Area (EEA), please note that your data may be transferred to and processed in countries outside the EEA, including China, where our company is based. We take appropriate safeguards to ensure your data receives adequate protection.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Enquiry data is typically retained for 24 months after our last contact with you, unless a business relationship is established, in which case we retain project-related data for the duration of the contract and as required by applicable law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to certain legal exceptions.
  • Restriction: Ask us to limit how we process your data.
  • Portability: Request that we transfer your data to another organization.
  • Objection: Object to our processing of your data based on legitimate interests.
  • Withdraw consent: If you have given consent for marketing communications, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details at the end of this policy. We will respond within 30 days.

If you are a California resident, you also have the right to know what categories of personal information we have collected and disclosed in the past 12 months, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. Essential cookies are necessary for the website to function properly. Non-essential cookies, such as those used for analytics and marketing, are only set with your consent.

You can manage your cookie preferences through the cookie banner that appears when you first visit our website, or through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission, access controls for our internal systems, and regular security reviews. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Shenzhen PengXiang HuiXing Water Treatment Technology Co., Ltd.
Address: Building B, Jushunda Intelligent Equipment Industrial Park, Hongxing South Bank Community, Songgang Street, Bao'an District, Shenzhen, Guangdong, China
Email: [email protected] / [email protected]
WhatsApp: +86 136 9173 6867 / +86 138 2520 5960

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